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May 7, 2026

When to Contact a Case Manager

Common situations where case management guidance may be helpful.

When to Contact a Case Manager resource image

A case manager may be helpful when a person or family needs support understanding service options, planning care transitions, or connecting with community resources.

Referral partners may also contact a case manager when a client would benefit from additional coordination after discharge or during a period of changing support needs.

For emergencies or urgent medical concerns, call 911 or the appropriate emergency service.

When to Contact a Case Manager | Anchored in Grace Case Management